Contact information
Contact Information
Thank you for visiting BuffedGlass.
If you have any questions about your order, shipping, products, returns, or anything else, please feel free to contact us. We’ll do our best to respond as soon as possible.
Response Time
We typically respond within 24–48 hours during regular business days.
Please note that response times may be slightly longer during weekends, holidays, or busy periods.
Order Support
If you are contacting us about an order, please include your:
- Full name
- Order number
- Email used at checkout
- A brief description of the issue
This helps us review your request faster.
Damaged or Incorrect Items
If your item arrived damaged, incorrect, or missing, please contact us within 48 hours of delivery and include clear photos of:
- The product
- The outside packaging
- The inside packaging/protective materials
Please keep the item and packaging until we review the issue.
Business Information
Store Name: BuffedGlass
Website: buffedglass.ca
Email: buffedglass@gmail.com
Location: Ontario, Canada